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Jones Services Company
230 Route 17A
Goshen, New York (NY) 10924
Phone: (845) 294-1010
Toll Free: (800) 566-3726


Better Business Accredited

Energy Star
Heating System - Heating Repair Plumbing Services - Plumber Cooling - Air Conditioning Electric - Electrical Work
Generator Service - Generators Drain - Sewer - Septic Tank Indoor Air Quality Water Filter - Water Treatment Fireplace - Stove - Hearth

Water Treatment

Frequently Asked Questions

What makes my water hard?
As water passes through the atmosphere in the form of rain, snow, sleet, hail, dew, or fog, it picks up impurities and gases. And, because water is the universal solvent, it picks up even more impurities as it travels through the earth as ground water. What ever the water comes in contact with it will dissolve a part of it.
 
What is water hardness?
Water 'hardness' is caused by the minerals calcium and magnesium in ground and surface water. If either or both minerals are present in your drinking water in high concentrations, the water is considered 'hard.' These minerals come from sedimentary rock such as limestone that dissolves into our water. The result of hard water is difficulty making lather or suds for washing and a build-up of minerals on taps and on other fixtures. Water containing low concentrations of calcium or magnesium is called 'soft' water.
 

What is softened water?
A water softener replaces the 'hardness' minerals with sodium or potassium. The amounts of these elements added to the water are relatively insignificant in comparison to what is ingested from your food and should not pose a health problem.

Most often, water softeners are regenerated with salt and water. Regeneration is a process by which the softening materials inside the softener can be used over and over again. Once the regeneration is completed, the salt and water solution is flushed into the drain.

 

Should I be concerned about sodium in water?
If sodium is a concern to you, your water quality improvement professional can explain the amount of sodium in softened water. This varies, depending on the hardness of the water supply. Any person on a sodium-restricted diet should follow the advice of his physician. All municipal water supplies contain some naturally occurring sodium. If the sodium-restricted diet is very strict, discuss the use of RO, or some other water quality improvement system to reduce the sodium to meet your requirements.

For the sake of comparison, one slice of white bread contains about 114 mg of sodium, and an eight ounce glass of milk contains 120 mg of sodium. If your water contains 10 grain per gallon (GPG), and if you consumed a total of one quart of softened water a day, your intake of additional sodium would be 75 mg - less than either a slice of bread or a glass of milk.

 

Why do my sinks and fixtures turn yellow?
One of the most common water treatment problems found in well water is iron. Iron can be found in 3 different forms.

Ferrous iron (dissolved) – Although not visible it is the most common type of iron. Later when oxygen is mixed with ferrous iron it stains sinks, toilets and laundry especially when bleach is added. To reduce levels of ferrous iron, softening and or filtration is performed.

Ferric Iron (suspended) – Ferric iron or brown water iron is oxidized and forms particles. Normally these particles can be seen once settled down, the particles can be seen in a glass of water. Sometimes these particles are to small to be seen and very difficult to remove.

Iron bacteria – Iron bacteria is a general term given to iron that can leave a slimy growth or build up in toilet tanks and sometimes clogs filters, softeners and pipes. These bacteria are not harmful, but are considered a nuisance bacteria because of their difficulty in removing.

 
Why is my dishwasher stained brown?
Brown or black stains found in the dishwasher are usually from high levels of manganese. Manganese that is dissolved in water can stain when the level is above .05mg/l. The dishwasher is a perfect mechanism to oxidize it because it heats it, agitates it and mixes the water with air. Manganese can also stain clothes in the washing machine, due to the same reasons. If bleach is added staining is worse.
 
Why does my water leave blue green stains?
This indicates that the water is corrosive and usually acidic. Acidic water can leach metals from pumps, piping and fixtures. If left alone without treatment it can cause leaks in copper pipes and fixtures. Acidity is measured on a scale of 0-14 with 7 being neutral, less than 7 is acidic and above 7 is basic.
 
Why does my water smell like rotten eggs?
Hydrogen sulfide gas is a naturally occurring contaminant, which gives water a disagreeable rotten egg odor or taste. This usually indicates the presence of some form of non-harmful mineral reducing bacteria in the well. Testing is very difficult because it is a gas and it comes out of solution very quickly. There are no known health effects; however hydrogen sulfide can also make the water somewhat corrosive.
 
What is nitrate?
Nitrate is a naturally occurring compound that is formed in the soil when nitrogen and oxygen combine. Small amounts of nitrate are normal, but excess amounts can pollute supplies of groundwater.
 
Where does nitrate come from?
Common sources of nitrogen in the soil are fertilizers, livestock waste, and septic systems. Excess nitrate in the soil is most often found in rural and agricultural areas.
 
How does nitrate get into my well water?
Nitrate travels easily through the soil, carried by rain or irrigation water into groundwater supplies. Wells that tap groundwater may be affected. Shallow wells, wells in sandy soil, or wells that are improperly constructed or maintained are more likely to have nitrate contamination.
 
What are the health effects of consuming nitrate?
For most people, consuming small amounts of nitrate is not harmful. Nitrate can cause health problems for infants, especially those six months of age and younger. Nitrate interferes with their blood's ability to transport oxygen. This causes an oxygen deficiency, which results in a dangerous condition called methemoglobinemia, or "blue baby syndrome." The most common symptom of nitrate poisoning is bluish skin coloring, especially around the eyes and mouth. Infants six months of age and younger and pregnant and nursing women should avoid consumption of water high in nitrate. Cattle, horses, sheep, and baby pigs, are also susceptible to nitrate poisoning.
 
My water doesn't taste good, yet it tested out O.K. What does this mean?
There are two types of water problems: Primary problems — the dangerous sort of problem and Aesthetic problems — things that affect the taste, look or smell of the water. Strange as it may seem, you could have an aesthetic problem (such as iron or manganese) that will not pose an actual health risk.
 
Why does my drinking water sometimes look cloudy?
Once in a while you get a glass of water, and it looks cloudy; maybe milky is a better term. After a few seconds it miraculously clears up! The cloudiness is due to tiny air bubbles in the water. Like any bubbles, the air rises to the top of the water and goes into the air, clearing up the water. The water in the pipes coming into your house might be under a bit of pressure, and gases (the air), which are dissolved in the pressurized water, will come out as the water flows into your glass, where is under normal atmospheric pressure.
 

What is a part per million (ppm) or a part per billion (ppb)?
Most of the chemical data that is reported for water is expressed as a concentration:
One-Part-Per-Million can be thought of as one inch in 16 miles or one cent in $10,000.
One-Part-Per-Billion can be thought of as one second of time in 32 years.

It is EXTREMELY MISLEADING to interpret these analogies to minimize the magnitude of the risks. Even miniscule amounts of certain contaminants can poison water.

 
Why do I feel slippery when bathing in soft water?
The "slickness" felt after a soft water shower is just the "real" you! Hard water does not easily rinse off the residue from cleaning products. When bathing in softened water, the use of less soap is desirable. Use sufficient water to rinse the skin thoroughly and your skin will feel softer and much smoother than it did with hard water bathing.
 

What type of salt should I use?
Any type of clean salt can be used. We recommend the use of either block or solar salts. These two types of salt seem to be the cleanest and will cause the least problems in the brine tank.

We at no time recommend the use of iron cleaner additives or ”iron fitting type salts” with the use of its equipment. These cleaners will be harmful to the media in the Sanitizer Series of equipment if used. Please contact us for proper salt usage.

 
Can I use potassium type salts?
Yes, any water softener will work with potassium chloride salts, however some loss of capacity between regenerations can occur. Please consult with us. If your reasoning for using “potassium salt” is for health concerns remember that potassium chloride is also a salt. Consult with your doctor whenever there is a health concern about your water.
 
Hardness
Iron
Iron/Sulfur Bacteria
Manganese
pH Correction
Chlorine
Odors
  Softeners

   Sanitizer Series

 

   AS Series

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   Impression
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   FS Series

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  CC Series
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    * Recommended for low level iron removal only.

  Filters

   Impresson
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   AS Series

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   FS Series

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   CC Series

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    * Single unit application (multiple units may be needed).

 


Residential and commercial customers found 1800JonesCo and Jones Services in Goshen / Hudson Valley / Orange County / New York NY by searching air duct cleaning, cooling, air conditioning, and air conditioner repair, drain, sewer, rooter, septic tank service, electrician and electrical work, fireplace, stove and hearth accessories, gas and portable generator, HVAC, gas furnace and heating system, indoor air quality, home plumbing and water heater contractors, and water filter and water softener treatment. We serve customers in the following counties and cities:

Dutchess County, New York NY:
Arlington 12603; Beacon 12508; Chelsea 12512; East Fishkill 12533; Fishkill 12524; Glenham 12527; Hopewell and Hopewell Junction 12533; Hughsonville 12537; Hyde Park 12538; Pleasant Valley 12569; Poughkeepsie 12601, 12602, 12603, 12604; Wappinger and Wappinger Falls 12590

Orange County, New York NY:
Arden 10910; Bellvale 10912; Blooming Grove 10914; Bullville 10915; Campbell Hall 10916; Central Valley 10917; Chester 10918; Circleville 10919; Cornwall 12518; Cornwall-on-Hudson 12520; Cuddebackville 12729; Florida 10921; Fort Montgomery 10922; Godeffroy 12729; Goshen 10924; Greenwood Lake 10925; Harriman 10926; Highland Falls 10928; Highland Mills 10930; Howells 10932; Huguenot 12746; Johnson 10933; Maybrook 12543; Mid Hudson 12555; Middletown / Scotchtown 10940, 10941; Monroe 10949, 10950; Montgomery 12549; Mountainville 10953; New Hampton 10958; New Milford 10959; New Windsor 12553; Newburgh 12550, 12551; Otisville 10963; Pine Bush 12566; Pine Island 10969; Port Jervis 12771, 12785; Rock Tavern 12575; Salisbury Mills 12577; Slate Hill 10973; Southfields 10975; Sparrow Bush 12780; Sterling Forest 10979; Sugar Loaf 10981; Thompson Ridge 10985; Tuxedo Park 10987; Unionville 10988; Vails Gate 12584; Walden 12586; Warwick 10990; Washingtonville 10992; West Point 10996, 10997; Westtown 10998

Pike County, Pennsylvania PA:
Dingmans Ferry 18328; Matamoras 18336; Milford 18337; Shohola 18458

Sullivan County, New York NY:
Barryville 12719; Bloomingburg 12721; Burlingham 12722; Eldred 12732; Fallsburg 12733; Forestburgh 12777; Glen Spey 12737; Glen Wild 12738; Harris 12742; Highland Lake 12743; Hurleyville 12747; Kiamesha Lake 12751; Mongaup Valley 12762; Monticello 12701, 12777; Mountain Dale 12763; Phillipsport 12759; Pond Eddy 12770; Rock Hill 12775; Smallwood 12778; South Fallsburg 12779; Summitville 12781; Swan Lake 12783; Thompsonville 12784; Westbrookville 12785; White Lake 12786; Woudbourne 12788; Woodbridge 12789; Wurtsboro 12790; Yulan 12792

Ulster County, New York NY:
Clintondale 12515; Cottekill 12419; Cragsmoor 12420; Ellenville 12428; Gardiner 12525; Greenfield Park 12435; High Falls 12440; Highland 12528; Highmount 12441; Kerhonkson 12446; Marlboro 12542; Milton 12547; Modena 12548; Mohonk Lake 12561; Napanoch 12458; New Paltz 12561; Plattekill 12568l; Spring Glen 12483; Walker Valley 12588; Wallkill 12589; Wawarsing 12489

 
   
 
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